The Adobe software you're
attempting to install is not genuine.


If you entered a serial number and received an error like the image shown here, the Adobe software you're attempting to install is not genuine or not properly licensed.
When Adobe detects fraudulent serial numbers and product keys, they are immediately deactivated. Any future attempts to install or reinstall software with this key will fail. To resolve this issue, browse Acrobat plans and choose what works best for you.
Just US$9.99/month.
Regularly billed at US$14.99/mo

Experience the benefits of genuine Adobe software.


Never miss an update.

Access to the latest bug fixes and feature improvements.


Quality gurantee.

Peace of mind that your Adobe software is guaranteed genuine.


Best-in-class support.

24/7 access to Adobe Customer Support services.


Find the plan that works for you.

Best value

Adobe Acrobat Pro DC

The complete PDF solution for any device.

. 99


Requires annual commitment
Regularly billed at US$14.99/mo
. 99


Billed annually at US$179.88/yr
. 99


No annual commitment required

Adobe PDF Pack

A collection of online services that lets you convert, sign, and send PDFs.
. 99


Billed annually at US$119.88/yr
. 99


No annual commitment required
Regularly billed at US$14.99/mo

Acrobat software download included

Convert PDF files to:

Word, Excel, RTF



Create PDF files from:

Word, Excel, RTF



Create PDF files by:

Combining multiple files into a single PDF

Printing to PDF from any application

Turning paper or Word files into fillable PDF forms

Additional features:

Make scanned text editable with optical character recognition

Work anywhere on desktop, web, or mobile

Get signatures and track responses in real time

Collect group feedback in one file

Edit text and images in PDF files

Protect PDF files with passwords


We're here to resolve your issue.

Our Acrobat experts are standing by.

Questions? Let's chat.
Adobe Acrobat DC

Supercharge your PDF experience.


Connect to your PDFs from anywhere and share them with anyone. With Acrobat Pro DC, you can review a report on your phone, edit a proposal on your tablet, and add comments to a presentation in your browser. You can get more done without missing a beat.

Adobe Sign

Smooth signing ahead.


When Adobe Sign drives all-digital signature workflows, it’s fast and easy for anyone to create, route, and get agreements legally signed. Businesses can streamline new-hire onboarding. Individuals can get applications approved in a snap. And everyone can finish multi-step processes faster than ever.

Trusted and secure

Worry-free workflow.


Business large and small use Adobe Document Cloud to keep work flowing smoothly and securely. Thanks to pre-built integrations, you can access our trusted solution inside the apps you're already using. Work with confidence knowing that your PDFs are safe and sound- no matter what device you're on.

If these scenarios sound familiar, you may be a victim of fraud.


Purchased it from an unauthorized reseller.

Software can be bought as a physical CD, or digital download from online resellers that appears to be genuine, but is not.


Acquired pirated or stolen software.

This software may have been obtained illegally from torrent sites offering cracked software or serial number generators.


Obtained from the original purchaser.

You may have been given this software for work or as a gift from someone who unknowingly purchased an illegal copy.

“Once I got the product it seemed legit—until I installed it. I installed it, opened the program, and it told me the code I entered was invalid and I needed to purchase a new one! What?  So I went back to the website and lo and behold ALL of the software and any refrence to it was gone-- along with the seller who was selling it!"

Why buy online from Adobe?

Your information is secure.
All online credit card sales are secured with SSL technology, the most secure encryption technology currently available for electronic transactions.
14 day money-back guarantee.
Change your mind? Cancel your order within 14days of purchase and you'll receive a full refund. No questions asked.
No hidden costs.
What you see is what you get. Creative Cloud products are electronically delivered, so shipping is free.
24-hour convenience
Research, compare and purchase your product from the comfort of your home, whenever it suits you. No store hours. No sales pressure.
Adobe online services, including Adobe Acrobat PDF Pack, are available only to users 13 and older and require agreement to additional terms and the Adobe Privacy Policy. Online services are not available in all countries or languages, may require user registration, and may be discontinued or modified in whole or in part without notice. Additional fees or subscription charges may apply.  
*Offer starts on Jan 8, 2020 and expires on Sept 30, 2020. Offer available worldwide. Get Adobe Acrobat PDF Pack at the reduced monthly subscription price of US$9.99/mo (plus applicable taxes/VAT/GST) through the Adobe Store. At the end of your monthly term, you will be automatically renewed at the promotional monthly subscription rate until the end of the promo period, unless you elect to change or cancel your subscription. The regular monthly price for Adobe Acrobat PDF Pack is US$14.99/mo (plus applicable taxes/VAT/GST).