Preparedness through digitization: Practical lessons from Seattle’s COVID-19 response

OnDemand webinar  |  Free of charge


Every day, people turn to public services for support and information. During a nationwide lockdown, this becomes even more challenging. The City of Seattle was able to quickly react to the COVID-19 pandemic and equip employees with the right digital solutions to keep services going.

Former CIO of Hawaii, Todd Nacapuy sat down with key members of their support team to uncover practical lessons all agencies can apply to their preparedness plans.

From transitioning to telework, to creating, signing, and approving official documents electronically, the City of Seattle has shown the nation just how important digital transformation can be.

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