Reduce the time your customers spend in long or complex enrollment and onboarding processes. Instead of pens and clipboards, present them with forms that are easy to fill and sign on any desktop or device. With digital solutions from Adobe, you’ll delight your customers, speed your workflows, and stay compliant with less effort.
Make enrollment a strength, not a stress.
Many times, a sign-up experience — like a mortgage application, medical registration, or benefits enrollment — is the first interaction customers have with your business. Ace that first impression by presenting a fast, easy, and digital form-filling and signing experience.
Improve service.Use form filling and e-signing to lower abandonment and build forms right in to your web experience.
Increase speed and efficiency.Create, update, and process forms easily and without having to reach out to IT.
Optimize the experience.Use actionable data to understand and improve the experience customers have with your forms and documents.
Getting rid of paper doesn’t mean you need to risk compliance.
Filling out paper forms and getting all the right signatures is a hassle for everyone. With Adobe solutions, you can sign people up, get signatures and approvals, and even deliver personalized communications when you’re done. All the while, you can rest easy knowing your processes are completely legal, secure, and compliant.
A pleasant mobile experience is an adaptive one.
Customers may start an onboarding process on one screen and finish up on another device. No problem. Your forms will adjust to any size screen across any desktop, tablet, or mobile device.
Making updates is no longer a huge hassle.
As changes happen — from regulations to logos — it’s no small effort to make the edits across your library of forms. Instead, use our tools to quickly make changes as the need arises. Changes can be applied instantly, at scale, from a single form to the whole library. All without having to reach out to IT to do it.
Put a personal touch on customer communications.
Deliver timely and personalized correspondence such as welcome kits, monthly statements, and more as part of onboarding new customers or nurturing existing relationships. Create once and deliver across phones, tablets, or desktops — even in print.
Improve experiences based on real insights.
Use analytics to learn more about your customers’ enrollment journey. See exactly how they start the process, where they drop off, and more. Use A/B testing to optimize the experience and increase customer success.
Adobe Experience Manager
Adobe Experience Manager Forms works hand in hand with Adobe Sign to make 100% digital enrollment and onboarding possible. It helps you make forms and documents paperless and workflows automated.